Why is Verizon now charging a $30.00 activation fee when a consumer upgrade their phone. it is bad enough that the unlimited data plan no longer exist but that have to add insult to injury be instituting a $30.00 phone activation fee. For heaven sake, the phone cannot work without activating it! This is highway robbery in its most blatant form! When I complaint to the customer service rep., I was told at least I could sell back my old phone to Verizon to recoup the cost or take advantage of the many free workshops that would help me learn to use all the features of my new phone. I would rather read the manual and figure out things myself than be hit with a totally unreasonable $30.00 fee. This is how they are treating long time customers! What a slap in the face!
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