Verizon – no DSL

I have been without and then with sporadic DSL for almost 2 weeks now. In contact with corporate resolution team. They are very nice but have produced no results. Tech missed appointment after staying home all day. Notes from corporate technical team specifically tell tech in the field to change ports at the remote terminal yet tech support told me it was not done so they are sending another tech out today. It has been almost 8 years of on and off DSL service with Verizon.

I have spoken with Verizon corporate resolution team many times. They know me by name. I now call them directly as their traditional customer service channel is overseas and they simply read a script. Besides, I can’t understand them anyway.

Lies, Lies, Lies……

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12 signatures

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Lewis Poretz

I have created this petition. Please support it by adding your signature.

Lewis Poretz

Don't trust Verizon! If you have an alternate choice for DSL run away from Verizon! My DSL has been out almost 2 weeks now!

Groubal Founder

Groubal supports your complaint about Verizon! We STRONGLY suggest you email the link (to your groubal petition) to everyone you are connected with and ask that they sign it and support you.

Larry

Verizon is such a huge company; do you think they actually care about a single customer and if they do, how compitent is their tech service.

Robert Ortiz

jump ship----i did. its not sinking, but is still heading toward disaster.

Jackie Coughlan

Help Lewis! You don't want this going on longer.

Robin Davidson

Gee, they sound just as bad as Comcast is for me.

Keiwan

I acutlaly found this more entertaining than James Joyce.

Daysia

Is that rlealy all there is to it because that'd be flabbergasting.

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