My fiance and I booked flights with United Airlines to attend my family reunion. Two days before leaving, my wife’s father developed pneumonia and was placed on hospice care with my fiance as his primary caregiver. She did not travel with me. We have filed refund request with United to no avail. We have provided United with copies of the hospital release documents, the hospice car documents and my fiance’s father’s death certificate. United will not contact us by phone or email and has basically ignored us for almost two years. This ticket was around $700 and we deserve a refund.
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