Edit – look at the determination of the people, Samsung…..why don’t you want to listen to them?
Hello everyone, and of course Samsung, if you’re reading this.
I’m sure people know that Samsung are one of the leading phone manufacturers globally and the company that created the almighty Samsung Galaxy SII and the Samsung Galaxy Note, along with the tablet, Samsung Galaxy Tab.
Those devices were guaranteed by Samsung to receive an update to Android’s newest Ice Cream Sandwich operating system. That was a nice move…..except the fact that they forgot to include most middle-low end devices, like the 4 “budget phones” Samsung manufactured: The Samsung Galaxy Ace, Mini, Gio and Fit.
These 4 devices will not be receving ICS. But why is that so?
This question baffles me.
The answer is definitely not “there were many software/hardware incompatibilities”. This is a feeble excuse as there have been “unofficial” ICS releases to the Galaxy Ace, Gio and Mini, in the form of Cyanogenmod 9 which works great.
There are some problems with it such as:
- Video acceleration (a.k.a watching videos)
The biggest problem being the camera, which they cannot take pictures.
But that’s all because they’re missing YOUR side of the libraries. Once you give it to them, the Galaxy devices will shine so brightly……even you, Samsung, will be amazed.
There are some statistics that suggest the Galaxy Ace once outsold the SII….isn’t this reason enough for providing one of your most popular devices an ICS update? Lest you alienate a large percentage of your customer bank for no technically valid reason.
Yes, you might mention the Ace 2 and Gio 2, but that’s no reason to abandon their predecessors. Without them there would be NO Ace/Gio 2.
And besides, Qualcomm already released the Adreno libs for your MSM7x27 devices, so what’s there to be afraid of?
I also heard the Galaxy W isn’t guaranteed an update, which is even more suspicious, which surprised me.
The Galaxy Wonder has a 1.4Ghz processor , with a high-resolution screen running Touchwiz 4.0. I don’t understand how this phone, with the specifications almost similar to your flagship devices, cannot get an update.
Also, the Samsung Galaxy S isn’t eligible for the ICS update. That came to me as a shock.
Such a beautiful phone, running the Qualcomm Snapdragon processor with the PowerVR SGX530……If it had hardware incompatibilities, there would not be Cyanogenmod 9 for this device…..but it has.
Then there is the Samsung Galaxy Y, a.k.a Galaxy Young.
The specifications are fairly similar to the Galaxy Ace. It even shares the same Odin3 partition file (.pit) with the enhanced version of the Galaxy Ace running the Broadcom Videocore IV (S5830i)
I did not want to mention a rival company, but Sony updated its entire Xperia line of 2011 to ICS, which means your competitors have realised that their customers don’t deserve to be frozen out.
I also realised that the Samsung Galaxy Ace 2 is eligible for the ICS upgrade.
WHAT IS GOING ON?!! A dual-core 800Mhz gets an ICS upgrade?!! I’m thoroughly disappointed in you Samsung.
What about the other devices? The Galaxy S Advance? The Galaxy S Plus? I am really starting to lose trust in you Samsung……
If you think I’m just ranting, listen up. Though I’m just a teenager, I will not stop until I get a REAL reason why all these devices could not get an update. If you have been looking, Samsung employees, heed my advice for the sake of long-term customer relations.
Look at the big picture. Not all of your customers can afford to upgrade their phones within a few months of buying them. So ICS updates for your phones means happy consumers who will buy the next generation of Samsung phone when they can afford to further down the line.
Did you consider that?
I know those 4 aforementioned phones were marketed as budget phones, but most of us bought them in good faith that they would not simply be left neglected and left behind. So it wouldn’t hurt to compile something, right?
I do compile Android builds, and I would be doing well if you make the ICS files open-source.
In the end, even if you guys still do not budge, please at least ensure a value pack update like what you “wanted” to do with the Samsung Galaxy S but never did.
But even if a value pack update is not feasible, at least allow us to access your source files from opensource.samsung.com or release the drivers like Qualcomm did.
If I remember correctly, there was a policy or updating phones for a period of at least 15 months, right?
I just posted the link to your Twitter @SamsungTweets as well as @samsungsg. Don’t ignore that.
Please, please and I really mean please include ICS support for these devices.
Thank you for your time.
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