Service

AT&T sucks

9 signatures January 19th, 2011

I had early in the month set up a payment to be debited from my checking account on January 17th. However, I wanted to make the payment on the 16th [...]

Bookit.com unreasonable policies and nonrefundable money

27 signatures January 14th, 2011
Company Response

My dad (from Europe) is coming to visit me (to San Francisco) and he bought a vacation package in Mexico on bookit.com . Plans changed and his flight tickets are [...]

Poor customer service at ASOS

30 signatures January 14th, 2011

After sending back a Christmas present from my boyfriend I received in the wrong size, I requested for a straight swap in a different size. We got an email saying [...]

Charter Miscommunications

13 signatures January 12th, 2011

I signed up for Charter Internet in October of 2008. Within the first 3 months, I had multiple issues with speed and connection stability. The problems in the beginning were [...]

RugsUSA.com terrible customer service, terribly late shipping

13 signatures January 10th, 2011

I place a simple order of 6 chairs on 12/21/10. It hasn’t shipped at all even till today 1/10/11. I receive an email that one of the chairs are on [...]

Dark ages service from Virgin Media in attempt to switch to them.

10 signatures January 5th, 2011

We received a mailer from Ashley Stockwell, a Director of Virgin Media. It advertised a cheaper broadband service to the one we had, and more importantly – “you wont be [...]

Amazon.com Customer Service, Lack of Communication and Follow-Through

10 signatures January 4th, 2011

I ordered a Chicago Bears lighter as a gift for my Father In Law. I placed the order after adding a few items into my shopping cart so as to [...]

Cabelas Unable to Refund Citing Computer Problems

13 signatures December 28th, 2010

Purchased a coat online and had to return it. Cabela’s received the return on November 24th, yet still has not refunded my money. Several phone calls have been made to [...]

MochaHost : Really bad and incompetent Customer Service / Support

10 signatures December 22nd, 2010

My sites have been down since 3 weeks now, I have the highest hosting plan available at MochaHost and their technical support has not been able to resolve the problems [...]

Airline Service Technology Fail

73 signatures December 21st, 2010
Company Response

HELP BRING REAL AIRLINE CUSTOMER SERVICE BACK!!! — “BRING BACK THE AIRPORT HELP DESK’ —- This groupal is a petition to get all major airlines to have in place ‘disaster [...]

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