Jeju Air doesn’t respond to complaints
I had a bad experience at the Jeju Air counter at Gimpo airport in Seoul. Filled a complaint letter in October of 2010. Have not received any response. Went to [...]
Service
Terrible customer service at Montreal apple store
After calling ahead to make sure Apple had my product in stock – I then proceeded to get terrible customer service when I arrived at the store. I went up [...]
Lenovo Fails to Honor Sales
Lenovo placed for sale an IdeaPad Y460. They provided a coupon on their website for $600 off which brought the total down to $399 not including tax. Eventually they said [...]
Horizon Air incorrectly booked my “deal” tickets
I purchased tickets on sale for $49 each way through Horizon Air (a partner company to Alaskan Air). I had to make a change within the 24 hour window, which [...]
AT&T sucks
I had early in the month set up a payment to be debited from my checking account on January 17th. However, I wanted to make the payment on the 16th [...]
Bookit.com unreasonable policies and nonrefundable money
My dad (from Europe) is coming to visit me (to San Francisco) and he bought a vacation package in Mexico on bookit.com . Plans changed and his flight tickets are [...]
Poor customer service at ASOS
After sending back a Christmas present from my boyfriend I received in the wrong size, I requested for a straight swap in a different size. We got an email saying [...]
Charter Miscommunications
I signed up for Charter Internet in October of 2008. Within the first 3 months, I had multiple issues with speed and connection stability. The problems in the beginning were [...]
RugsUSA.com terrible customer service, terribly late shipping
I place a simple order of 6 chairs on 12/21/10. It hasn’t shipped at all even till today 1/10/11. I receive an email that one of the chairs are on [...]
Dark ages service from Virgin Media in attempt to switch to them.
We received a mailer from Ashley Stockwell, a Director of Virgin Media. It advertised a cheaper broadband service to the one we had, and more importantly – “you wont be [...]