Comcast New Hidden Customer Responsibilities
On Thanksgiving our modem/router went out that Comcast provides for internet service. A technician came out and replaced it with equipment that was outdated and also did not work. Again [...]
Poor service
Progressive will not cover claims against them.
On 10/16/11 my vehicle was side swiped by a driver insured by Progressive, The driver crossed the center of the road and was sighted for not maintaining control of their [...]
Dillard’s – Dillard’s unable to handle/fulfill One Day Only Sale-Items & orders cancelled without options
Dillard’s and Dillards.com had a One Day Only Sale on New Year’s Day 2012. The .com computers were unable to handle the traffic and Dillard’s was also understaffed in Customer [...]
TigerDirect.com Order Cancellation
I ordered a laptop from TigerDirect on 11/25/11. My order was confirmed and then hours later I received the following email: “Dear VINCENT, In regard to your recent order, we [...]
Change in Policy; Wachovia to Wells Fargo
Had a business account with Wachovia. Trying to renew it with Wells Fargo. State and business forms and correspondence will not be sufficient. Clerk did not know what was required. [...]
Bad Experience at Babies R Us
I had the worst experience at Babies R Us back in April. Come to think of it, I don’t think I have ever left that store and thought…gee that was [...]
Robert’s Rant – Profits before People (#FAIL) is a Formula for Disaster!!
I recently was extended the privilege to be interviewed by Jerry Ashton on PWRN Internet Radio (listen to it here: http://bit.ly/rshdn1 and this experience moved me to elaborate further on [...]
Hewlett-Packard Laptop NVDIA Failure 186.44 et al
My HP laptop has been shipped to HP (at their expense) three separate times since November 2010. The laptop had 3 issues: 1. a USB port did not work 2. [...]
Directv poor customer service, and service!
When I first decided to get Directv I went with them because they offered NewEnglandSportsNetwork so I could watch my beloved Red Sox. I was happy with them for two [...]
Barnes & Noble: Poor Customer Service, Misleading Shipping Information
I ordered an electronic gift card on the BarnesandNoble.com website, because I was in a rush for a birthday gift and the site said that it would “ship immediately.” I [...]