Fees

Poor customer serice/false information and hidden charges Telecom NZ

47 signatures January 7th, 2011

I signed up for a broadband connection with for 60$ a month and they hooked me up with a home line for 40$ a month that I was not aware [...]

PayNet Systems — Dishonest and Poor Customer Service

23 signatures December 16th, 2010

This company offers a service to process credit cards and charges only $10 a month. They have a 6-month contract and advertise that they don’t charge cancellation fees. However, I [...]

CHASE BANK (WAMU) – $12 FEE FOR FREE CHECKING ACCOUNTS

142 signatures December 12th, 2010

CHASE Bank (Formerly Wamu) has sent notices to all of its customers informing them of new changes/fees taking place in the new year. If you currently have a “FREE CHECKING” [...]

Rogers Wireless Toronto Horrible products/ customer service

39 signatures December 2nd, 2010

In the last 18 months, Rogers wireless has supplied me with 2 blackberry bold 9000. The first one which Was mine lasted exactly 1 year to the day. It crapped [...]

Borders Horrible Customer Service

22 signatures November 24th, 2010

When you call the custmer service you will have to wait for at least 20 minutes to speak to someone. When they do answer they are hard to understand, they [...]

AT&T Wireless poor customer service, countless cons, and hidden and unclear terms & conditions

157 signatures November 19th, 2010

This morning I woke up to a text on my phone that I had data overage charges of $100. After a lot of frustration with this fact – since I [...]

Rogers: Leaving me on the hook for $500

56 signatures November 9th, 2010

I’ve had my phone number since 1998, and so it seemed like good business sense to bring it with my to my new employer in February 2010. My new employer [...]

Rogers Telecommuncations: poor customer service, contract cancellation fees

86 signatures November 9th, 2010

UPDATE: Since posting this on Groubal, Rogers found me. Rogers contact @RogersElise found me on Twitter and has been a great help. She forced my call through to the office [...]

Citi Card Customer Service + Fees = Major Failures

12 signatures November 9th, 2010

Applied for a credit card in July with the intention of using for air travel (was lured in by rewards offered with initial purchase). When I realized I wasn’t going [...]

Directv unwilling to remove NFL Sunday Ticket

34 signatures October 19th, 2010

I have been a customer with Directv since January of 2009. I switched to Directv because of the customer service that was so highly spoken of in advertisements. Until a [...]

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