Fail

Humana Military Healthcare Services Unable To Access Benefit Eligibility

9 signatures January 19th, 2011

Attempted to use Humana Military Healthcare Services’ (HMHS) secure website to determine if I’m eligible for an eye exam (plan provides for an eye exam every two years). Could not [...]

Airline Service Technology Fail

79 signatures December 21st, 2010
Company Response

HELP BRING REAL AIRLINE CUSTOMER SERVICE BACK!!! — “BRING BACK THE AIRPORT HELP DESK’ —- This groupal is a petition to get all major airlines to have in place ‘disaster [...]

Cisco unwilling to give pre-paid shipping label for wrong product delivered

14 signatures December 16th, 2010

Customer service has promised on multiple occasions that i would get a pre-paid shipping label to return the product that sent to me, since it was not what i orderd, [...]

Toys R Us Online Debit Card Double Charges

57 signatures December 1st, 2010

My MIL and I did our Black Friday shopping online this year. We shopped Toys R Us at around 10 pm on Thanksgiving night to take advantage of the great [...]

British Airways, N.A refuses to refund airline ticket as promised!

20 signatures November 14th, 2010

In early part of 2010, we purchased our tickets thru British Airways N.A, However, the name on the passport spelling was different than airline ticket, they said they would refund [...]

Telus Customer Service

20 signatures November 12th, 2010

I booked a Telus hi speed internet for my new home, on Thursday( 11/Nov/2010) . I have recently moved to Canada, from Singapore. After taking my credit card details and [...]

Rosetta Stone Activation Issue

97 signatures November 7th, 2010

I bought the Rosetta Stone program for several hundreds from their website. Then I activated on two of my laptops. Unfortunately, one laptop failed to open the program after activation [...]

Mitsubishi Abandons Customer Service Once You Drive Off The Lot

14 signatures October 8th, 2010

The Galant is barely an OK car, nothing great, definitely not worth the cost compared to other Sedans in their class. But, where this company really loses is in customer [...]

WestJet Customer Service Callback FAILS: agents always hang up

33 signatures September 29th, 2010

I called WestJet Customer Service at 1-888-937-8538 (1-888-WESTJET) The automated system told me something like, “instead of waiting, give us your number, we’ll call you back”. Nice idea. Too bad [...]

Dell : for a better customer service, more communication and transparency.

19 signatures August 29th, 2010

Begin July I called Dell to order an XPS 16 for my job (freelance), they sent me a first offer with mistaken compared to our phone discussion, I refused it. [...]


© 2013 Groubal: the consumer complaint website for writing corporate complaints that work.