Bad customer service

Verizon: Bad billing practice

25 signatures June 3rd, 2012

We moved from one loaction several years ago to a new place and had to set-up a new Verizon account in the new location. We maintained an account with Verizon [...]

Best Buy Terrible Customer Service

75 signatures January 27th, 2012

I purchased a $20 wireless keyboard from Best Buy. After opening the item, I found that the USB was missing. I took the keyboard back to Best Buy and they [...]

Comcast billing extra $30 to diagnose and fix bad picture and loss of service.

19 signatures October 27th, 2011

Comcast cable was screwed up. Picture breaking up, completely lost On Demand. They tried repeatedly to reset it and diagnose from the office. THEY said they would send someone – [...]

Simply Electronics

77 signatures July 11th, 2011

I purchased a Canon Camera online with Simply Electronics on 29th June 2011 for £194 and the reasons for this is because they were the cheapest on the market. As [...]

May 2013 – Groubal says thanks for all the kind words!

We are very excited to read about how others feel about our consumer advocate petitioning platform!  Please read Clark Howard’s post at  http://bit.ly/zQuYVL In addition we invite you to watch 2 [...]

I paid!

14 signatures March 7th, 2011

I cancelled my Metro PCS service because they have no phone deals for their loyal customers. I did this ons day after I paid my bill, and they said they [...]

American Airlines wants your money, but not now.

16 signatures March 6th, 2011

I am a very light traveler. I only take planes a few times a year if that. I had booked a roundtrip flight to Austin, TX two months early, and [...]

Whirlpool AKA Suckpool

10 signatures February 16th, 2011

My 10 month old whirlpool dryer decided to stop working. Whirlpool got a 2nd party company to come out next day. However they needed to order parts that would take [...]

tmobile does not honor ‘free smartphone’

14 signatures February 13th, 2011

i upgraded and purchased 2 new tmobile ‘mytouch 4g’ phones on monday february 7th, 2010 with a 2 year contract. on february 11th and 12th tmobile had a ‘free smartphone [...]

Alienware/ Dell screwed up my $3K order and now they won’t fix it

42 signatures February 2nd, 2011

I ordered an Alienware M17X worth almost $3K by the phone yesterday and after almost an hour of going back and forth with the sales guy the order was placed. [...]

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