united airlines charge for early flight while waiting for connecting flight
My flight landed early and I had three hours before my next flight. I asked if I could get on an earlier flight that had seats. They told me it [...]
Airline
Jeju Air doesn’t respond to complaints
I had a bad experience at the Jeju Air counter at Gimpo airport in Seoul. Filled a complaint letter in October of 2010. Have not received any response. Went to [...]
Airline Service Technology Fail
HELP BRING REAL AIRLINE CUSTOMER SERVICE BACK!!! — “BRING BACK THE AIRPORT HELP DESK’ —- This groupal is a petition to get all major airlines to have in place ‘disaster [...]
LAN Airlines does not refund for stolen baggage
Baggage disappeared on a flight from Miami to São Paulo and only appeared 8 days later. Many of my objects were stolen (I have credit card receipt) and bag came [...]
British Airways, N.A refuses to refund airline ticket as promised!
In early part of 2010, we purchased our tickets thru British Airways N.A, However, the name on the passport spelling was different than airline ticket, they said they would refund [...]
Alaska Airlines Dispute (resolved)
this issue has been resolved
WestJet Customer Service Callback FAILS: agents always hang up
I called WestJet Customer Service at 1-888-937-8538 (1-888-WESTJET) The automated system told me something like, “instead of waiting, give us your number, we’ll call you back”. Nice idea. Too bad [...]
Stranded by US Airways
Day 2 of departure on our 4th attempt on an US airways flight… This flight is overbooked by a number of seats with 20 standby passengers who may or may [...]