Mediacom charging for higher services than what we are getting

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By: Eric Gomez

On: March 17th, 2012

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I have mediacom for cable and high speed internet service. I recently move to a new place and I got the new bill from mediacom In the amount of 228 dollars so I called customer service because I’m supposed to pay $29.99 for internet and 29.99 for cable. The agent told me that it was a 2 month bill they charge when you change address but they didn’t told me that before. Well even with 2 months it doesn’t add up so she said that the bill was wrong and I was getting charge a higher price for cable and that she would fix it she told me to call back in 2 days so they cold give me the Wright amount I would pay. She also told me that the cable was going to be $39.99 not the $29.99 they advertise in the offer. So OK well I called back and the bill remains the same and the agent I talk to didn’t know of any corrections or changes so I have to explain again and again I’m told to wait 2 days and call back to get the Wright priceso on the mean time I’m stuck and they don’t seem to care. Every body from work hate media com and they all moved to dish network or direct TV. But I got trick by their lies and now I’m in this dilemma

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Eric Gomez

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Sasindu

A.O.A.Respected All, I would like to kind attention of Higher Management of P.T.C.L as well as the renreseptatives of the newly elected CBA Shaheen through this form that in the agenda of All CBA those are entered in the Referendum they are promised and Dawas with employee whose are qualifying higher education they are promoted in the higher scale but still is pending, we are not knowing who is the C.B.A. working in P.T.C.L, all is fighting with each other in the platform of P.T.C.L, no any since with employees then he save their chairs, I have already passed out M.B.A. in (M.I.S) but still I am working as a Assistant in BPS 14. The P.T.C.L. management is appointed newly candidates from out side he can not see internally how many employees are working in Higher Qualification e.g (MBA, BCS, MPA etc.,).It is further that higher management has set a policy that they announced their posts/vacancies on internet PTCL website as well as in the news, but they are not considering the internal employees even if we meet their criteria, shame on them.I further requested our respected Union leaders and respected Higher Management to please consider us for the posts advertised through internet or fix a quota for the internal employees those are more reliable, obedient, sincere and beneficial for P.T.C.L. environment. Don't be encourage us on humanitarian ground that we might be more fruitful for the company and help company to achieve their objectives in future.Javed Ahmed Shaikh

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