Lenovo Fails to Honor Sales

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How do you sellout when you don't fulfill any orders! Lies!

Lenovo is showing where they are based..ofcourse china

The best thing you can do is boycott Lenovo, don't buy anything from them. It would have been my first Lenovo, but now, I don't think I would even look at any deal from Lenovo

Lenovo Sales fools us again and commits an unfair business practice.

This would have been my very first Lenovo computer purchase. Lenovo had the opportunity to establish a long term relationship with me, but this will now not be the case. Lenovo needs to do the right thing and honor the deal they offered.

I went to their site because of their sale and advertised savings. I gave them my information to register an account with them and they didnt fulfill the order. The "out of stock" email is an excuse to weasel out of honoring their sale and in turn take all our info with them.

I don't know why they did it, just to fool us around?

How can a _manufacturer_ be out of stock and cancel the order? Shouldn't backorder be the result?

Thank you for your recent Lenovo order for an IdeaPad Y460.
Unfortunately, due to unexpected demand, we have sold out of
the product you requested, and we will have to cancel your
order.

We appreciate your consideration, however, and invite you to
check out other offerings that may interest you, including our
IdeaPads Y560p and Z560. These products are in stock, and are
available at www.lenovo.com.

We apologize that we are unable to fulfill your order, and
thank you again for your interest in Lenovo products.

If you have any other questions or concerns regarding this
order, please contact us via email at ssrteam1@lenovo.com

Regards,
Lenovo Sales

I am disappointed with Lenevo... They sell laptops that they do not have in stock, make us waste our time then cancel our orders... gonna get a HP, Toshiba or Acer instead.. No more lenovos for me.

Very disappointed!!

lenova is doing a unfair sales tactics, i will never buy anything from lenova or thier products. Liers they think they are smart to cancel an order mentioning out of stock.

They are the ones that advertised the sale and posted the coupon code, right smack on their website. Then they cancel saying out of stock to everybody. They are a bunch of liars and this is one shady business practice.

Shame on you, Lenovo Sales. You create a deal on the front page of your site, show the item as in stock, authorize the full charge to our credit cards, and provide us with a ship date, then you come back more than 24 hours later with a canned, email response of lies?? Your own representatives even state that it was a "pricing error," not a stock issue, yet your email claims it was due to "low inventory"? Give me a break. You make customers by telling us the TRUTH.

Lame

Out of stock = complete lie. Guess I will just buy a Dell.

I called Lenovo (866)428-4465 and was first told that all the orders from y'day were canceled due to the price error. Then I asked the lady to send me that in an email. She puts in on hold for a few minutes, then came back telling me that some people got that order then it ran out of stock also due to the pricing error now most of the orders are canceled. If I still want the Y460, she suggest me to talk to the Sales which is probably going to waste my time so I decided to hang up. Oh well.... That's for my Lenovo experience!

Very disappointed. I ordered before 6:00AM EST. Just got a crapy cancellation email. I feel very bad for Lenovo, and maybe never buy anything from it again.

Cheap marketing stratergy

I will not be ordering from Lenovo in the future due to this. At least pretend it was a pricing mistake instead of canceling orders because you don't want to honor sales at the price you yourselves posted an item at.

I am disappointed in Lenovo's failure to honor their offer. I believe if they are out of stock, they should provide a raincheck to the customers whose orders were canceled.

Placed 2 separate orders - one by paying through Amazon and one by paying directly to Lenovo. Both got cancelled.

Lenovo did not honor my order, and evidence suggests they are being dishonest about the reason for the cancellation.

I have been speaking with two CSRs and although their email lies and states that it is an out of stock issue, both CSRs state it is a price issue.

I'm very disappointed with lenovo

They took my money. when will i get it back?

I just called and was told the same "out of stock" story!! This is HORRIBLE customer service and now I will never buy any product from this company. I have NO faith they would ever honor a warranty either!!

Deceptive trade practices. This happens numerous times with Lenovo.

Link to pdf of original coupon/sale page.

http://www.mediafire.com/?gha3dzkpnff1y0p

What a shame. Decent computers, but piss poor customer service and sales.

Maybe if they were forced to honor their prices, they would take greater care in proofing sales before posting deals to their site.

Very disappointed, its a PRICE ERROR not that it is out of stock. LIES.

Lenovo failed to honor the purchase. I'm very disappointed. Will never buy from Lenovo again

Seems Lenovo is being less than honest on this one.

I've had problems with Lenovo site in the past they need step up and honor their promotion like Fry's did for black friday 32" LCD TV

Deceptive business practices!! There is no way they could have went out of stock as I ordered 10 mins. after the code came out. Lenovo is lying and trying to damage control in which case is losing out on a small amount of money compared to how big they claim their company is. Disgusted!!!!!!

Unfair Business Practices

Never bough lenovo before and will it stay that way from now.. some how I had this feeling that this order would not be fulfilled and lenovo obliged. Crap!!

Lenovo is such a liar. But I think it has nothing to do with where it is based. Any company from any country would have done the same thing.

Out of stock. Yeah, right. Coupon bait and switch is more like it.

As a first time Lenovo customer getting my ordered canceled and then lied to by numerous customer service associates, this will be the last time i am a Lenovo customer. This is completely unprofessional and provides a horrible service experience

ordered thru links on their website. Just read the comments, that is a shame they lie in the cancellation email. They should either honor the price or give a similar deal on a similar PC.

They had an even better deal on their employee purchase site in the afternoon. Did not honor that purchase also. Got the canceled order notice.

Why did they receive the order after they ran out of stock ?

Not cool

Unacceptable business practice.

what a joke, they know when they run out of stock....not honoring your deals is BAD BUSINESS....i will think twice about going with those clowns again.

Very Disappointed!

Lenovo failed to honor their own price! My order has been canceled, according to them due to low stock, at the same time CSR's provide contradictory explanation (price error, low stock, coupon error etc). I will not be shopping there again!

If you are out of these you should offer a comparable offer!

Why can't companies be honest and just say it was a price mistake?
Which would have been far more acceptable instead of lying and saying it was out of stock without sending out a single one at the posted price.

My order got canceled too because the Y460 laptop is out of stock as Lenovo said. Why does Lenovo choose to cancel my order instead of backorder it? It's simple: because they don't want to honor their advertised sale prices.
Bad business practices! Shame on you, Lenovo.

did they fulfill any orders for this laptop? I belive they are just lying that due to high demand, they sold out!!! big lie

First time I tried to buy through Lenovo, won't make that mistake again

Lenovo failed to honor the purchase. I'm very disappointed with Lenovo

Offers a coupon and fails to honor it by calling it a price mistake and insufficient stock is bad business practice. Pick one excuse and stick with it.

They are inconsistent with their story. Apparently they ran out of stock amidst a web error.

Will not do business with Lenovo again. Its one thing to admit a mistake, but to LIE about it is entirely unprofessional.

unethical business practice..They have to seriously look at integrating their supply chain ( what's in stock/not in stock) with the portal ....Learn from Amazon !!!!

Wonder how long it's going to take for the Y460 to be back in stock.. I bet they'd find one for me if I was willing to pay the $899 pre-sale price.

Bad, bad business practice Lenovo

they should honor it since it is their mistake.

Bad Business / Sales practices. Ran out of stock without shipping even a single laptop!!!?

Sad. I had little opinion of this company prior to now, but I sure will not purchase their products in the future.

Groubal supports your complaint about Lenovo! Clearly you have a real issue here that must be addressed and resolved immediately. We STRONGLY suggest you email the link (to your groubal petition) to everyone you are connected with and ask that they sign it and support you.

Lenovo, if you can not give an honest reason to cancell my order (such as price mistake, which happens and I can understand), how can you keep your customers?

Bad business to offer a product at a price and then pull this.

Bad business practice. cant they just backorder this.

i have a copy of the add:
06334MU

Description

IdeaPad Y460 Laptop - 06334MU - Black (with 1.3MP Camera)

Web Price

$999.00*

Sale price

$379.00*



Main Features

Processor

Intel® Core™ i3-380M Processor ( 2.53GHz 1066MHz 3MB )

Operating system

Genuine Windows 7 Home Premium 64

Graphics

Intel Graphics Media Accelerator HM55 HD

Total memory8

4 GB PC3-8500 DDR3 SDRAM 1066MHz

Display

14.0" HD LED Glare 1366x768

Pointing device

Industry Standard Touchpad

Hard Drive

500GB 5400

Optical Drive

DVD Recordable (Dual Layer)

Battery

6 Cell Lithium-Ion

Network Card

Intel Wireless Wi-Fi Link 1000

Bluetooth

Bluetooth Version 2.1 + EDR

Warranty

One year

Finger Print Reader

None

Lenovo really should honor the sale. It is not right to waste other people's time!

"We ran out of stock" aka "we don't want to honor that price"

My first and last attempt to purchase a Lenovo product - a dishonest company caught in a lie.

i hate you lenovo !!!

The stock did not run out, YOU LIARS!!!

Very very bad. Lies cannot be tolerated. How can it go OOS if it shipped to no body.

they are a lier

dishonest biz practice then lie about 'out of stock'...flagrant disregard for customer satisfaction

Dishonest!!!!!!!!!!!

They have IdeaPad Y460 Laptop - 06334LU - Black (with 1.3MP Camera) in stock which is almost same as the model that was on sale except i5-480M. If Lenovo is serious about keeping their commitments, they should ship this model.

Bye bye Lenovo! Even if you offer $100 laptops in the future, I'd rather burn my money and mail the ashes to you.

Customer service agent stated they received over 2500 orders and cannot fulfill orders. They will not offer anything for their mistake other than asking us to look at more expensive models.

This is an outrage; Lenova cannot advertise orders and not honor them, that is bad business. I even made plans to sell my old laptop and move from HP to Lenova because of this deal.

This is a huge disappointment. As i planned to gift this laptop to my wife on our anniversary . Such unprofessional attitude is unacceptable. Customers make a company grow . This OOS crap is mediocre and dirty business.

They are lier. My brother just bought it at regular price and it is in stock. No more business with Lenovo

Placed order minutes after deal posted and they are claiming out of stock... never doing business with Lenovo again and may cancel corporate account with this deceptive practice.

Lenovo needs to make good on my order with a similar spec machine for the same price.

If someone at Lenovo posted an incorrect price for the Y460 laptop on your website, accept it and learn from it but don't punish the very people who purchase your products by cancelling the orders. Good Will is priceless compared to the loss of revenue that will be suffered at your own hand.

They also cancelled my order. If they were out of stock they could send me a slightly higher version of what is in stock.

This is not the way to run a business. I hope they realize how many customers they have lost due to this...this is a very dishonest way to run a business. Glad I didn't get it, now I don't ever have to deal with them ever again...THEIR LOSS.

bad business

Very disappointed with lenovo.

I called and spoke with a customer service representative. There was a discrepancy with what he said vs. this email. The email states it is out of stock and the person said it was a price error. I asked for his manager and then he claimed it was also a price error and that in the terms and conditions, it states that Lenovo can cancel an order in this case: http://shop.lenovo.com/ISS_Static/merchandising/US/shopping_faq/popups/purchasemachine_840.html

If you look under section 6 though, it says:

6. General
Lenovo may change components or parts of a hardware Product without notice due to the availability of such components or parts, provided that the components or parts provide equal or better performance. Such changes will be at no additional cost to you, and will not affect the hardware Product Lenovo Limited Warranty.

Considering there is still a Y460 available with two different components (Core i3 vs. Core i5 and ATI graphics vs. Intel HM55) and the rest of the system being identical, I would like to have this substituted as stated in the terms and conditions.

If they wouldn't honer my order, I wouldn't shop any single thing from them. They lied their customers that they run out of stocks. But still selling in their site at a higher price. I wouldn't suprise, if they end up losing their market share and going out of business...

Amazing, their web site still allow me to order without coupon.

denounce this kind of evil business practice!

Customer Relations contact at Lenovo:

Terry McCarthy
Lenovo Executive Relations
3039 Cornwallis Rd, RTP, NC 27709
Phone 919-993-4907, Fax 845-491-4057
E-mail tmccarth@us.lenovo.com

it is bad!!

Very Disappointed!

I ordered pretty early, when I deal was at about +40 thumbs up and it cancelled two hours after I ordered. Till got a order cancelled.

LENOVO is committing fraud.

company's response??

They canceled my order. Resason was - products are not in stock which is not true!

Shame on you LENOVO... This is a disgrace to your reputation

Lenovo wasted my time by taking my order and gave me confirmation number and they created a false hope that i will receive a laptop for 399 and then they sent me a mail - order cancelled due to unexpected demand, when i called them .. they are saying a different reason.. web error. Some one please do something to stop these cheaters. They are offering other products for sale on a high prices in the same cancellation email they sent.. These liars must be punished

ill never buy a lenovo product again!

Did you known Lenovo is the 4th largest PC seller in the world and is a Chinese company owned (27%) by the Chinese government? Is Chairman Hu still in the US?

If this was a pricing mistake Lenovo could at least have the grace to admit the error. This I could accept. Saying they could not fulfill the order due to unexpected demand after the order was acknowledged is just pure bs and is not acceptable. That implies their system doesn't have the ability to track inventory. C'mon... really? Whatever the real reason, Lenovo has fallen to the bottom of my preferred vendors.

That is so indecent of Lenovo.They are lying my just mailing everyone saying its out of stock..If that's the case why don't they back-order it.

I would like this computer.

was told that item had pricing issues and that 2000 orders were received. Only first 100 orders were processed. Doesn't make any sense

what a teaser, if they can't honor the sale they can't honor their support ! ! !

Unethical. Ordered and received confirmation of ship date. Then cancelled. Then IN process. Then cancelled. Then callback. This is unethical.

Same happened to me. They wasted my time

@ Nano...

Please refer to your company's terms and conditions of sale that we all had to accept when placing our order:

http://shop.lenovo.com/ISS_Static/merchandising/US/shopping_faq/popups/purchasemachine_840.html

6. General

Lenovo may change components or parts of a hardware Product without notice due to the availability of such components or parts, provided that the components or parts provide equal or better performance. Such changes will be at no additional cost to you, and will not affect the hardware Product Lenovo Limited Warranty.


Your right to cancel my order as stated in section 2 clearly doesn't apply here, since according to the email sent and Nano's company response , this is not a pricing error, but a matter of being out of stock.

According to the terms we agreed to, you owe us an equal or greater laptop at the same price.

@Dexter
I am going to check on that. It might be hard to get a quick response this late on a Friday, but I will keep you updated. Thanks,
Nano

Very unfair practice!!! By lenovo

Extremely disappointed. Was hoping to finally replace my HP laptop with my first Lenovo. Not sure how their systems work in accepting and canceling orders, but I'm not impressed. I'm around laptop customers often at work, so I suppose I finally have something to say about Lenovo.

I am curious as to why they kept taking orders if they had already ran out of stock. It seems to be unfair to people who actually placed orders for this laptop and to have it canceled by the company the next day. I talked on the phone to a customer service rep and received no help or advice concerning this matter. Moreover, there was no waitlist, or backorder option. I am very disappointed with Lenovo

need this laptop

The statement I go from 2 customer no service reps stateted taht their was a pricing error and the orders were cancelled. The letter stated over sold. So whats the truth. If they over sold them just give us similar item for the price. If this is how you treat a customer then i hope you lose all your customers

I too would like to know if I can get a similarly priced machines as per the terms. I do not think that it is fair that a company can string its' customers along and provide horrible customer service when inquiries are brought up via telephone or chat. I typically love Lenovo laptops, but doubt that I would recommend anyone using any of lenovo's websites to purchase because of this.

Pathetic. Would have been my first Lenovo, and now I will never buy one.

Just admit it was a pricing error instead of lying about being out of stock and I'll be satisfied.

I don't like being lied to. I'll buy Dell now.

Please provide the names of anyone whose orders did not get canceled.

Unacceptable behaviour

Who wants an apology, if you cannot manintain your website well , and inform customers when they are buying a Laptop that it's Out of stock , then I guess you do not deserve to be in Business.

Please refer to your company's terms and conditions of sale that we all had to accept when placing our order:

http://shop.lenovo.com/ISS_Static/merchandising/US/shopping_faq/popups/purchasemachine_840.html

6. General

Lenovo may change components or parts of a hardware Product without notice due to the availability of such components or parts, provided that the components or parts provide equal or better performance. Such changes will be at no additional cost to you, and will not affect the hardware Product Lenovo Limited Warranty.

I am sure I was one of the first orders. If anyone were to receive one it should have been me. But I am too a victim of this BS cancellation letter!

no comment - fake advertise. Future refence AVOID!!!

A very bad customer experience. I will not advise any of my friends to go for lenovo. Above all the response from the company shakes my confidence in it. How can they have built a order system which doesn't know what is stock in hand. How can a company like lenovo take thousands of order and then realize that they were sold out after few hundred orders. Definitely a very bad customer service and deceitful response.

If Lenovo let you place the order, and send out the order confirmation email, that mean they should fulfill the order without any excuse.

First and last order with Lenovo. Highly disappointed with the customer service. They sure have lost the goodwill. Penny-wise, pound-foolish...

Disappointed first time Lenovo customer. Don't know if I'll be back.

This was my first time and is going be my last buying anything from this BS Levono

I ordered it early but got the cancellation. It looks like no one has got it so far.

Like many above...got in early on this deal and yet the order was canceled. The explanation seems weak and Lenovo doesn't seem to be doing much to rectify the situation.

You should not take orders if you cannot honor it at beginning. Do not just try to fool us.

Very disappointed! told my son "The NAME THAT CANNOT BE TRUSTED -LENOVO"

I'm shocked.I wonder if this is the new trend we are going to see more often in the future? If the big brands like Lenovo are not going to honor the sales, I am not sure what to expect from others.

Thank you for your recent Lenovo order for an IdeaPad Y460.
Unfortunately, due to unexpected demand, we have sold out of
the product you requested, and we will have to cancel your
order.

We appreciate your consideration, however, and invite you to
check out other offerings that may interest you, including our
IdeaPads Y560p and Z560. These products are in stock, and are
available at www.lenovo.com.

We apologize that we are unable to fulfill your order, and
thank you again for your interest in Lenovo products.

If you have any other questions or concerns regarding this
order, please contact us via email at ssrteam1@lenovo.com

Regards,
Lenovo Sales

I smell BS!!

I can't elaborate any more on what everyone else has said. All of us buy technology items and this sour experience will keep many of us from even considering Lenovo products going forward. Some type of conciliatory offer should be made by Lenovo.

I'm extremely disappointed with how Lenovo has handled this situation. Very bad business practice and by my take on the conversations I had with their Customer Service and Sales Representatives they are not going to do anything to rectify this issue so we have to do something about it. We should all file a report via the following link http://www.bbb.org/raleigh-durham/business-reviews/wholesale-computer-manufacturers/lenovo-group-limited-in-morrisville-nc-90064256

They cancled my order too!

I, for one, certainly intend to share the story of how this company won't honor its own terms & conditions with my friends and family when I'm recommending that they don't buy Lenovo products, if they don't make this right.

I have placed the same order and the order went through well.

Then I get this email saying it was sold out. What an outstanding lie!!!

Still waiting for the result...

Obviously they realized they would lose money, SO they CANCELLED the orders. If it would make money for them, they wouldn't cancel 200+ orders!

Complete BS. But if I were them, slightly understandable.

Shame on Lenevo. Thank you for wasting our time. How in the world you were able to take orders if you were out of stock. Hire a better programmer to fix a simple bug in your system. If inventory is zero then stop taking orders if you are never going to have them back in stock. If your intention was only to get our email id credit card# address and tel# then you are illegally collecting our personal information by deceptive practices. Everybody please report this to FTC.

Hope Lenovo do something about it

I think we can start a class action suit against Lenovo for this. Opinions?

cancelled 3 days and it is now on sale for more money

I had always thought that Lenovo was a responsible company until this experience. Clearly they do not respect the customer. I plan to place an appropriate comment on any lenovo deal that I find in the future. Perhaps a group effort could result in Lenovo changing their ways. If not at least future "buyers" will be appropriately warned before being disappointed by Lenovo.

I think Lenovo would rebound and let me have the deal as advertised.

So dissapointed! And yes, you have facilities that make these machines, is the assumption that you will never make more of these models. At least give us a chance to accept a backordered option and not cancel on us. seriously! pathetic excuse.

Lenovo should follow the lead of Frys as you can see, they honored their customers orders. Otherwise they are one stupid company who would like bad press. DELL WOULD NEVER DO THIS, EVER!!!!!!

How does Lenovo expect to gain trust and respect from its consumers when it engages in such deceptive business practices?

Do you know what HP/IBM/ACER will do if they sold out? Honor the offer with a better spec units. I can't accept price error but not sold out from the LENOVO. DON'T BUY LENOVO and DON'T TRUST THEIR SALES.

The WORST customer experience and "service" I've experienced from any online store, and to think Lenovo is ranked #4 in PC market share?! Well, not for much longer I suppose. Still NO satisfactory answers from Lenovo on how or if they will rectify this.

Online order statuses and ship dates that are incorrect, emailed cancellations with reasons that don't match what Lenovo's own sales team says, credit card charges tied up for days, etc.

SHOCKINGLY POOR CUSTOMER "SERVICE" BY LENOVO.

File a complain at the BBB.ORG. Tell the fact, and let them ruin their own reputation. This is dirty trick to get people to buy their products.

I emailed Lenovo and asked if they would honor the $500 coupon code on a similar model that wasn't out of stock. After 3 days and 2 emails, I still have no response from them. Will never buy from them again.

We should get our laptop. this is cheating. How does Lenovo expect to gain trust and respect from its consumers when it engages in such deceptive business practices?

After being a loyal yearly customer, still from the IBM days, they lost me now

I'm one of the initial ones to buy but received a cancellation.. it's a LIE...

Lenovo's lack of customer care and response clearly show what kind of company they are. If they know what it right, they will fill the cancelled orders with the Y460 model that is available. No questions. Its the right thing to do to save face. Unless of course they enjoy the growing negative repuation

Lenovo, you have disappointed me. Considering this incident, I wonder how bad your after sales service would be.

Is anyone from Lenovo listening??? We're now going on over 4.5 days with no resolution, no response to emails, no refunds through Amazon, etc. This is truly becoming more and more disappointing on Lenovo's part.

Sold out is a TRUE lie. Never seen such statement from a Manufacturer. Lenovo, Cheap practices like this damages you only. It would have been better if you said it was a price error. Grow up, Lenovo.

Its pathetic to see Nano Serwich, the Social Media Marketing Manager accepts that they have screwed up and they do not have proper inventory check in place. I am surprised that Lenovo do not know how to manage their promotional inventory. You have lost me as a customer for your life and with this kind of customer response no surprise your best bet would be the third world country's. It will be interesting to see how long you can sustain in USA with this kind of customer response.

I just got an e-mail reply form Nano Serwich.. I was asking about when my funds would be refunded.....

Subject: Home with Flu....

I will be out of the office starting 01/24/2011 and will not return until 01/26/2011.

What a crock.....

It's unfortunate that Lenovo spiraled out of control on the 20th and could not coral the lies to provide a cohesive reason for the cancellation. It's clear that Lenovo made decisions without contsidering the consequences. The laptop is only as good as the customer service and from the multitude of complaints on the web not only regarding this issue, but many, many others, Lenovo's growth will eventually decline unless they change their ways.

Customer no service - They are still selling the Y460. You can order it but its more money. What gives. Why do they lie to us. Spread the word if they do not honor the price!

Quote from NanoSerwich:
"Last week, we ran a special e-coupon promotion on our website for a particular model of the IdeaPad Y460 laptop (model number: 06334MU). We’re embarrassed that the coupon we offered contained a significant pricing error – we meant to sell the laptop at a steep discount at $599, but by mistake, advertised it at $399. As you can imagine, this pricing error triggered an overwhelming response.

We filled orders on a first come, first served basis until we sold out. We then cancelled the remaining orders, and we’re now working to quickly release credit card authorizations. We want customers to know we have not charged their credit cards.

Unfortunately, there are no more Y460 laptops in this configuration (model number: 06334MU) left since we have discontinued this particular model. We’re sorry about the mistake and want our customers to experience all the fun computing features of Lenovo laptops. We are extending a special offer to our customers who were affected and will be contacting you directly with details. Thanks again for your patience and continued business." Source: SlickDeals.net

I am waiting for a better explanation from Lenovo.

First purchase at Lenovo gone bad. As others said the email did not state price error.

Not happy.

they offer G560 for 450
I don't think it's as good as the original deal. Disappointed at Lenovo!!

I really don't like the trash G560 for $450. I would like a universal $400 off coupon or ship my Y460.

they heard our cries and gave us a new offer even though is 450, its comes with 15.6 screen and hdmi and esata

New offer stinks
not the same as an ideapad
this is an entry level machine and not a 14 inch screen, boo lenovo, yea dell

New offer is not as close to the old one.

0.3 mp camera ??????// they are kidding that camera will take worse pic. they should atlist put 1.3 camera and give us on same prise !!!!!!!!! , i think this all comments are working , so i m proposing people not to pay 450. keep opposing i m sure that they will come back on original prise with almost same kind of configuration. so keep it up !!!!!!!

Me too!
Prefer a universal 400 off or Y460!

Terrible offer Lenovo.. The only ones who might take it are the ones who will try to sell it for a small profit. I was (and still am) looking for a laptop for myself. I will continue looking, but certainly not at lenovo.com

Here the same computer except it has a Intel® Core™ i3-370M processor and a better 1.3 web cam for $499.00 at Best buy

http://www.bestbuy.com/site/Lenovo+-+IdeaPad+Laptop+/+Intel%26%23174%3B+Core%26%23153%3B+i3+Processor+/+15.6%22+Display+/+4GB+Memory+/+500GB+Hard+Drive+-+Black/1403434.p?id=1218255560219&skuId=1403434


its bad enough to screw people over on the orders but to assume they are stupid too.... well enough said......

LENOVO: How can we obtain an appropriate substitute for the laptop we ordered which was has a 14" screen????????

It is amazing that they said it is 'a savings of more than $400 off the current advertised
price'... We could buy this from Best buy at $499!! Sometimes Best buy offers 10% or 20% off coupon, which will totally beat $449!! I suggest we wait for a better offer!!

Pathetic ! Lies over lies.

Very disappointed with Lenovo. This situation could have been handled better!

15.6" is not what I want. I need 14" one

I suggest calling this guy and letting him know what you think of the Lenovo offer....

Michael Fredenburg
Executive Relations
Lenovo United States

919-257-4753

mfredenb@lenovo.com

Bait and switch

Hope they have trouble earning money, so they collected funds from us and earned interest out of it and returned our money back. We all should feel proud that we made a cheap tricked company to earn a little

I've had trouble with Lenovo, too. They seem to be tone deaf when it comes to customers. I miss IBM.

A rolling stone is worth two in the bush, tahkns to this article.

UhPgSe knptmbzctohs

Poor customer service and complaint resolution. What happened to corporate responsibility and reputation?

THEY SENT ME A FAKE I& PROCESSOR AND NOR ONCE THEY GOT THE FAKE W520 WORKSTATION BACK < THEY DON'T WANT TO RETURN MY MONEY THEY ARE THIEVES BE VERY CAREFUL THEY SHOULD BE OUT OF BUSINESS OR SHOULD BE INVESTIGATED FOR FEDERAL FRAUD AND POSSIBLE ROBBERY.

Lenovo cancelled my order. T420. Lenovo sucks

Wyj02f I envy you. The content and design of your blog is much better than mine. Who made a design for you?!....

D35oSH I envy you. The content and design of your blog is much better than mine. Who made a design for you?!....

Are you serious? I am not so sure about the legitimacy of your facts. Seems kinda bogus.


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Lenovo took the order on their website and canceled 2 days before they were due to ship. No reasons given.
Extremely unprofessional.