I have a dyson vacuum cleaner that I absolutely loved until i realized that it was ruining my carpet. I got new carpet shortly after purchasing the vacuum and almost immediately noticed the carpet around the edge where the vacuum doesn’t touch looked nice but the rest had a very fuzzy frayed look. I have read that many others have had this problem as well. I contacted dyson who said they sent my pictures to the engineering department and they came back saying I should have checked with the carpet manufacturer before using it on carpet. Isn’t that what a vacuum is for? In fact my model is the all floors model. There are some carpet manufacturers who will not warranty the carpet if you use a dyson. I paid a lot of money for a vacuum that if I use will ruin my carpet and void my warranty.
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