Verizon complaints

18 groubals

Improper late fees being charged by Verizon

1 signature May 21st, 2013

For about two years Verizon has added a late payment charge for interstate phone service. We have never been late, but that does not stop them from repeatedly putting this [...]

What is the Matter with Verizon – $30 Phone Activation Fee!!

27 signatures August 22nd, 2012

Why is Verizon now charging a $30.00 activation fee when a consumer upgrade their phone. it is bad enough that the unlimited data plan no longer exist but that have [...]

Verizon: Bad billing practice

26 signatures June 3rd, 2012

We moved from one loaction several years ago to a new place and had to set-up a new Verizon account in the new location. We maintained an account with Verizon [...]

unLock rezound

10 signatures December 20th, 2011

It’s my phone I paid for it I Wang verizons crapware off my phone

Tell Verizon You’re Sick of Wireless Companies Squeezing Data for Dollars!

30 signatures June 2nd, 2011

Recently, Verizon CFO, Fran Shammo announced that Verizon will be discontinuing their unlimited data plan. Clearly taking cues from AT&T, Shammo claims that this will only adversely affect the 5% [...]

verizon phone menus stink 45 min to get human

11 signatures May 20th, 2011

I had my phones systems stolen and they took the in line filters for land line use while on computer. Took total of over 1.5 hours to get a human, [...]

Verizon – no DSL

12 signatures January 4th, 2011

I have been without and then with sporadic DSL for almost 2 weeks now. In contact with corporate resolution team. They are very nice but have produced no results. Tech [...]

Verizon Fios improper charges and no customer support response or access

13 signatures December 5th, 2010

After a 2 -year contract with a no-cancellation charge if moving out of state, the contract was renewed without the clause and without notification of the change. It was not [...]

Verizon poor customer service, and usage charges

5 signatures December 2nd, 2010

I’m new to verizon, and got a family plan for 2 phones. I told the representative to give me an unlimited texting plan because both of us text a lot. [...]

Verizon making a mistake and trying to make me pay for it

11 signatures November 30th, 2010

I had a problem with my phone so they sent me a new one so I sent back the old one. They gave me a credit on my bill and [...]

Verizon conspires with common criminals to steal from it’s own customers…Believe It!

37 signatures November 23rd, 2010

My 2 year triple play contract ended a couple months ago. I also have 4 cell phones on the family plan.Yeah, we’re talking about $500 per month. Time to see [...]

Verizon Home service poor billing customer service

27 signatures October 14th, 2010

To start with, Verizon took 6 weeks after my install date to get home internet service fully installed and running in my apartment. Then their computer system decided to change [...]

regular overcharges from VERIZON FIOS bundle service

36 signatures September 29th, 2010

Signed up for Verizon Fios bundle since January 2010.Each bill I received every month was wrong ,overcharges and impossible to clear problem over the phone with their operators;each one has [...]

Verizon Wireless – Poor Customer Service

12 signatures September 25th, 2010

10 phones in less then 9 months! My wife and I (customers for 6 ys or so) got new phones and joined the latest Verizon 3G network earlier in 2010. [...]

VERIZON SCREWED ME – THEY WILL SCREW YOU TOO!!!

29 signatures September 21st, 2010

I was a manager with Verizon on Long Island…with them for 20 years. Because I wanted to report a violent employee, and my boss did not for fear it would [...]

Verizon customer service is horrible.

24 signatures September 3rd, 2010

January 2010 my wife and I upgraded all of the phones on our account from Altell phones to Verizon phones (4 phones on our plan). We did this upgrade at [...]

Verizon Wireless

11 signatures June 25th, 2010

Okay, here is a reason why competition is good for the consumer. I had been a loyal Verizon customer for a number of years. When I moved to California from [...]

Verizon The Best Cell Phone Carrier?

13 signatures June 17th, 2010

How\’s this for a groubal? I am a current Verizon Wireless customer. The charger port (where you plug the phone charger into the phone) broke on my cell phone. Naturally, [...]