I purchased a $20 wireless keyboard from Best Buy. After opening the item, I found that the USB was missing. I took the keyboard back to Best Buy and they would not even exchange the item. They stated that this was Logitech’s problem, not theirs. They also stated that I need to call Logitech and get the item from them. Guess what? Logitech was closed, so I will have to wait until the next day. I questioned them further, only to find out that the same policy apples to the most expensive item in the store. In fact, Best Buy prints it on the receipt so that they can feel good about not doing a darn thing to make the customer happy. They do not stand behind what they sell, the store manager actually told me that. In fact, when I refused to leave until I got a functioning keyboard, they threatened to call the cops!!!!! This company will put themselves out of business in no time, and they have found someone to help them along the way. The sad part is that all they needed to do was give a functioning keyboard, like I believed I had purchased.
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