I just got U-Verse installed in my home two weeks ago and my home phone has been out of service since then. When the tech came to install everthing they did not have an order to install my home phone and move my number over from SuddenLink. It has taken two weeks of me trying to get them to fix the problem.
and the problem is the employees on the other line who are suppose to help you can hardly speak English. In addition I couldn’t understand them. Yesterday I was on the line with customer service for over an hour and they transferred me four times before I talked to the right person and then I could hardly understand what he was saying. I had to repeat myself a couple of times. It’s ver frustrating. In between each person I was put on hold for a very long time with no music . So I wasn’t sure if I had lost them or not.
It does bother me that companies have shipped jobs overseas. However I know this is what a company has to do to survive. Plus you can’t fault the people on the other line as they need jobs too. I JUST WISH THEY COULD SPEAK ENGLISH BETTER AND UNDERSTAND BETTER. IN ADDITION THEY NEED TO RE-CHECK THEIR WORK TO MAKE SURE AN ORDER GETS IN.
Share this groubal now!
The more signatures a groubal has, the more powerful it is. Your help makes a big difference - promote this petition by sharing it with your networks.
Do you represent this company?
Sign this groubal now to effect change
Most consumer complaint websites just talk the talk. We take real action for you. If this groubal receives enough signatures, we will take the complaint directly to the business on your behalf and demand action.
Sign with Twitter
Tweet signatures will appear on this page within five minutes.
You can edit the tweet, but please keep the #signed tag and the link.