I boarded an Air France flight from Luxembourg to Paris yesterday. I checked in my 4-wheeler suitcase. When it arrived in Paris-CDG it was now a 3-wheeler. I immediately contacted the Air France Baggage Handling services at the luggage retrieval belt. I explained my problem with my damaged suitcase which I can no longer wheel and which can no longer balance. I was told that there is nothing Air France can do for me and the new policy from the airline is that it will not compensate passengers for damaged luggage in any way. I asked to speak to the customer services manager but was informed that there is no Air France customer services department at the airport.
Share this groubal now!
The more signatures a groubal has, the more powerful it is. Your help makes a big difference - promote this petition by sharing it with your networks.
Do you represent this company?
7 signatures
our baggage were lost, we made a complaint register in lyon our destination place.
they told to inform us on arrival of baggage within 2 days.
but we received our baggage on 4 jan 2011 in the evening. after continuous track and complaint to air france.
i received my baggage in broken condition. the lock of my bag is lost.
few of my articles are missing.
i have not asked for the compensation of those articles.
but now i am asking for the compensation of the articles as well
since we are student, we suffered a lot. we ask for compensation. i send all the bills i had on you address as per asked by airport authority. i did not received the compensation even after 3 months.
.
now my compensation is of about 30 euro per day. from 30 dec - 4 jan.
now i really want the compensation, as a student i need money.
even to post you all the bills i have to pay 1 euro.
i want the compensation for all the expenses i made to cal, post or purchase goods due to this damage.
if not received compensation in a week, i am going to file a complain against air france.
Sign this groubal now to effect change
Most consumer complaint websites just talk the talk. We take real action for you. If this groubal receives enough signatures, we will take the complaint directly to the business on your behalf and demand action.
Sign with Twitter
Tweet signatures will appear on this page within five minutes.
You can edit the tweet, but please keep the #signed tag and the link.
