About

As consumers we are united by our desire to be treated well and receive value for our money. At some point, we have all run up against bad customer service or faulty products. Some of us will have filled out consumer complaint forms or written a lengthy formal complaint letter only to find that no one is really listening. At groubal, were not just another one of those consumer complaint websites we are passionate advocates for your rights.

Groubal was born from a belief that consumers united together can be a powerful force for change. We figured, if one person had a real need for change and corporate responsibility then chances are, many others have the same need. How could these people find each other? How could they come together, be counted and be heard? And how could we make their voices matter? Its all very simple, we let people voice their consumer complaints and share them. The groubal team reviews groubals and champions the most popular ones by taking the issue directly to the company or industry named in the groubal. We give these companies a chance to respond to the consumer complaint and we seek others in the perspective industry to do the same until desired action is achieved. Sometimes this means reform, in other cases we use the power of numbers to create cost saving group alliances for users.

The groubal team is made of professionals who share corporate experiences and a clear understanding of what it takes to invoke change and corporate responsibility. We possess direct hands-on experience formulating, executing and managing group buying alliances that deliver verifiable reductions of goods and services. We all have our own groubals and share a passion for making “groubaling” the gold standard consumer complaint website keeping businesses accountable to the consumer.

See groubal founder, Robert Doner interviewed on ABC news here.